Privacy Policy

The data we collect from you and your application belongs to you. Your data will never be shared with a third-party for promotional/marketing purposes. We will do everything in our power to keep your data private and secure.


Cookies are required to use the Rails Autoscale web interface. We store a small amount of data to keep your session authenticated while using the service.

Data storage

We use vetted and trusted third party vendors to provide the necessary hardware, software, networking, storage, and related technology required to run Rails Autoscale.

Sensitive information

We mitigate risk by collecting as little sensitive information as possible. We do not collect or store credit card data, social security numbers, or passwords. We do collect your email address, application name, and dyno process information which we receive from the Heroku Platform API, and we collect request/job metrics and relevant software version numbers through the rails_autoscale_agent gem.

We have no access to your application code or data.

Account access

You must access your Rails Autoscale account is through Heroku SSO. You (or anyone else) cannot sign into your Rails Autoscale account directly.


All data is encrypted via SSL/TLS when transmitted from our servers to your browser. Connecting to Rails Autoscale requires TLS version 1.2 or newer.


Your data may be shared with law enforcement if — and only if — a court order says we have to, or when your actions violate the Terms of Service.